Returns & Exchanges

Due to the perishable nature of our raw honey and bee products, we prioritize food safety while ensuring your complete satisfaction. If your order arrives damaged or incorrect, we are committed to making it right through a hassle-free replacement or refund process.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your honey jars immediately upon arrival for any signs of leakage or breakage that may have occurred during transit.

• 2.
  Report Issues

  Contact our support team within 48 hours of delivery with your order number and clear photographs of the damaged items or shipping box.

• 3.
  Verification Process

  Our quality assurance team will review your photos and information to approve a replacement or store credit without requiring you to ship the food items back.

• 4.
  Resolution

  Once approved, we will ship a fresh replacement of your Amigo's Honey order at no additional cost to you, or issue a full refund to your original payment method.